Shipping & Returns

Shipping Policy

Canada Shipping
We offer free shipping across Canada on all orders. Large-scale custom orders or oversized artworks may be subject to additional charges, which will be communicated during the purchase process.

Once your order is placed, you'll receive a shipping notification within 5–10 business days. 

International Shipping
International shipping starts at $15 CAD, with final costs based on the size and destination of the artwork. A shipping notification will be sent within 5–10 business days of your order. 

Please note that international orders may be subject to additional duties and customs fees, which are the responsibility of the buyer.

Delivery Issues
If your order arrives damaged, please notify us within 14 days of delivery at info@galeriecaterart.com. Include photos of the damage and the packaging for our team to assist you promptly.

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Return Policy

All sales are final. We take great care to ensure that each piece is represented accurately through photos and descriptions on our site.

If you are dissatisfied with your purchase, please email us at info@galeriecaterart.com, and we will review your concerns on a case-by-case basis.

Refunds
Refunds are not provided for any artwork or merchandise, except in cases of damage during transit, as verified by our team.

Please contact us at info@galeriecaterart.com for any additional questions or concerns.