Politique d’expédition
Shipping Policy
Processing Time
All orders are carefully prepared and packaged to ensure the safe delivery of each artwork.
• Orders are processed within 5–10 business days
• Once shipped, you will receive a shipping confirmation email with tracking information
Please note that processing times may vary depending on the size, medium, or special handling requirements of the artwork.
Shipping Rates
Shipping fees start at $15 CAD and are calculated based on:
• Artwork size and weight
• Shipping destination
• Packaging and handling requirements
Final shipping costs are displayed at checkout before completing your purchase.
Domestic & International Shipping
We ship both within Canada and internationally.
For international orders:
• Customs duties, taxes, and import fees may apply
• These charges are not included in the purchase price or shipping cost
• All customs fees are the responsibility of the collector
Shipping times for international orders may vary depending on destination and customs processing.
Packaging & Artwork Care
All artworks are professionally packaged using protective materials suitable for fine art shipping. We take every precaution to ensure artworks arrive safely and in excellent condition.
Delivery Issues & Damaged Shipments
If your order arrives damaged:
• Notify us within 10 days of delivery
• Email info@galeriecaterart.com
• Include:
• Photos of the damaged artwork
• Photos of the original packaging
• Your order number
Our team will review the case and assist you promptly in accordance with our Refund Policy.
Shipping Delays
Galerie Cater Art is not responsible for delays caused by:
• Shipping carriers
• Customs processing
• Weather conditions or unforeseen circumstances
However, we will always do our best to support you in tracking and resolving delivery issues. contact information: Trade name: Galerie Cater Art
Phone number: 5149789102
Email: info@galeriecaterart.com
Physical address: 2-4410 boul. St-Joseph, Lachine QC H8T 1R2, Canada